Privacy
Privacy policy
Last updated: 17 May 2026
Who this policy applies to
This policy applies to enquiries made through the Cooker Connect Cornwall website. Cooker Connect Cornwall provides domestic electric cooker, oven and hob connection services in Cornwall.
What information is collected
The website contact form may collect your name, postcode, appliance type, job type, message details, and whether you have photos available to send. If you later send photos by email, those photos may also be used to assess the enquiry.
Why the information is used
Your information is used to respond to your enquiry, assess whether the job is likely to be suitable, provide an estimate, arrange a visit where appropriate, and keep basic records of work-related communication.
Legal basis
The usual legal basis for handling enquiry information is legitimate interests, namely responding to potential customer enquiries and managing a small electrical business. Where work is agreed, some information may also be processed because it is necessary for providing the requested service.
Contact form provider
The contact form is intended to be handled by a third-party form service such as Formspree. Form submissions may therefore pass through that provider before being forwarded to Cooker Connect Cornwall. The final provider details should be checked and updated once the form account is set up.
Cookies and analytics
This website does not use tracking cookies or analytics scripts in its current form.
How long information is kept
Enquiry information is kept only as long as reasonably needed to respond to the enquiry, manage any agreed work, maintain business records, and deal with any follow-up questions or disputes.
Sharing information
Your information is not sold. It may be shared only where needed to provide the service, comply with the law, use essential business systems, or respond to a lawful request.
Your rights
Under UK data protection law, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You can also complain to the Information Commissioner’s Office if you are unhappy with how your information is handled.
Contact
Use the contact form on the main website to raise any privacy-related question.